June 7, 2011, 6:18 am (5 years ago)
The Grand Duke casino boasts a gambling experience that imitates that of a private upper-class casino giving its players the chance to become part of the 'online gaming aristocracy.' The atmosphere is supposedly, like a private gambling club, warm relaxed and welcoming, with fine
gaming for a stimulus to players.
The casino has taken on the ethic of a private club in the sense that players cannot simply enter, they must be invited in and this is something that must be earned through trust and good etiquette. Gamers must behave well and be kindly to other players if they are to remain members of the community. Grand Duke has used the "Play Tech" software brand, the largest casino software brand in the world today. The play tech logo gives players reassurance at the quality of the website, though
it is important to note that play casinos do not accept US customers.
The layout of the website is easy to access, well chosen, the colours and font are casino lurid but not unsightly. Aimed presumable to add authenticity to this aristocratic gambling club atmosphere they are trying to create. Thankfully this online casino has even resisted the urge to frame every page with flashing ad banners and pop ups, keeping to their word that this is a relaxing atmosphere for gamblers.
The games are relatively standard for an online casino, the roulette wheel, poker, black jack all easy to find in easy to read font. A bonus on this website is undoubtedly the colourful selection of 200 branded slot games such as Marvel, MGM and Universal Studios featured with interesting themes such as Iron Man, Pink Panther, Rocky and TheHulk.' All games have an impressive house edge of 0.39% and they have kindly put out the rules of each game and objectives in bold font, well beginners have to start somewhere right?
There is also a rather impressive games academy section in which all extra card games are clearly listed, I feel this gives the website a nice touch if you want to mix it up a little. The rather colourful, fun chance games next to the more traditional casino games certainly give the less experienced players a good incentive to join in and develop a taste for the game.
I was really impressed with the customer support area of this website as this can always be a tight spot with most gambling websites. Nothing is more irritating than waiting for a member of staff to respond to your e-mail. Grand Duke Casino has made the rather stylish transition from call centre to website by including a 24hr online chat service for which there is always a member of staff available.
I was very impressed with this website, it has thankfully resisted the urge to emulate the flashy pub slot machine look that gambling websites have long been associated with. It is indeed a calming, warm atmosphere; everything is clearly presented and easily accessible with plenty of help for beginners, an excellent gambling website.